12/22/2023 0 Comments Naked winesI understand they can’t give feedback to everyone but I had gone through a number of stages. is a direct-to-consumer startup that invests directly into independent winemakers to bring unique, high-end wine to. The wine drinkers, our Angels, who support them get great quality wine at preferential prices. Talented winemakers get the support, funding and freedom they need to make the best wine theyve ever made. I wasn’t successful so I asked for feedback considering I had gone through so many stages and taken so much time reading their website to prepare for the various stages - this request was ignored and I find this quite rude. Naked Wines disrupts the wine industry for the benefit of our customers, winemakers and our people. Hierarchical management structure with a very apparent presenteeism approach. There is also an expectation to have a camera on for parts of the day for this remote role which is essentially answering emails and phone calls, which didn’t sit right with me. I don’t think they liked this and would rather me lie and say yes I enjoy being shouted it - I get some sort of sick pleasure from conflict. Were delighted to give you the chance to get. They said they are looking for people who enjoyed being shouted at by customers - I responded I wouldn’t say I ‘enjoyed’ being shouted at by anyone but I have the experience and skills to resolve customer complaints and can have a customer go from being unhappy to satisfied. We love Naked Wines because they only focus on the most important things: great grapes and great winemaking. Some advice don’t be honest - this will work against you. Registered address: 4th Floor, The Union Building, 51-59 Rose Lane, Norwich, NR1 1BY. Unsure if this forms part of any targets. I felt this is also a sales role in disguise there is an expectation to push add on products and services at every interaction with customers. They pay £9.40 per hour for this role and the expectations are very high. Naked Wines gives wine drinkers a simple way to enjoy fantastic Australian and New Zealand wines at amazing prices and support independent winemakers into the. I received an email days later saying I was unsuccessful. Then had a mock call over video and then another real time interview. Made it seem like I would be working in a war zone rather than the customer service for what is essentially a wine club. Then received a call back from HR and she went through the role and in her words ‘tried to let me know the reality of the position’ but this was basically an attempt to give me the opportunity to withdraw the application because the customers can be very difficult and they need to be sure I can manage this level of pressure. Interview Sent CV via email received a response asking for a written example of how I would respond to typical examples of emails they receive and a pre recorded video interview - this was some basic question I had to respond to virtually.
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